Frequently Asked Questions
Everything you need to know about your Black Girl Vitamins experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team within 30 days of delivery to initiate a return or exchange.
Are your vitamins third-party tested?
Yes, all our products undergo rigorous third-party testing to ensure the highest quality, purity, and potency for our community.
Can I manage or cancel my subscription?
Absolutely. You can log into your account portal at any time to skip a month, swap products, or cancel your subscription with no hidden fees.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Sezzle.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping zones to reach our global community soon.